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Shipping policy

1.

Corporate Dealer

1.1 Corporate Members are entitled to Free Shipping, items will be delivered to the Corporate Address listed at Registration.
1.2 Lead time : Within 5-14 business days

2.

Online Consumer

We have two methods of door to door shipment available: Small Parcel,   Van or Lorry Delivery
2.1.0 Small Parcel - We will ship smaller, lighter items via Courier Service
2.1.1 Lead Time : your item will arrive between 2 to 14 business days
2.1.2 Charge :

West Malaysia : First 500gm = RM6 , Subsequent 250gm = +RM1.3 

                        (FREE Shipping for purchase RM150 and above)     

East Malaysia  : First 500gm = RM9 , Subsequent 250gm = +RM3.6 

                        (FREE Shipping for purchase RM250 and above)

2.2.0 For Large and need assembly service - Van or Lorry Delivery (west Malaysia Only)
2.2.1 Before delivery being made, you will be contacted via email or phone to confirm your availability. Upon confirmation, please provide a 2 to 4 hour window for delivery, which will be communicated either by phone or email depending on your location from our warehouse.
2.2.1 Charge :
Online Consumer are entitled to free shipping and installation cost. However, we are unable to deliver to area such as Langkawi, Cameron Highland, Genting Highland, all Malaysia island which need using ocean freight transport.

For rural area and areas out of town, we will imposed an additional transport charge from RM100-RM450 depending on the specified area.


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